Does not show true concern or care for patient. Very distant. 

Kimberly Smallwood has been my PC for several years now and have always received excellent care from her and all the personnel.

She wouldn't let me speak. She spoke over me when I started to speak. Does not listen. I get to the point where I just want it to be over.

I feel seen and heard here, this place is the best

Kim is delightful listens helps patient blessed to have her!!!!

Kim Smallwood is very professional and very easy to talk to

The doctor was wonderful, she patiently listened to every concern of mine, she used a translator, she was kind, smiling and empathetic. He asked me questions and did all the checkups.

As I said before, I've been coming to the clinic for a long time. I initially saw Dr. Crow, and after him leaving, I've been seeing Kim Smallwood. I've always been completely satisfied.

Kim Smallwood is great

Kim is very sweet, informative and professional.

Had no problem

This was my first visit to establish with the clinic/ provider. I was really impressed with the speed at which I was called back for vitals and the reason for my visit.

she is always pleasant and helpful

Great people very professional

Kim is wonderful. She listens to me every word and doesn't put me down. I really love her.

I had a good visit with Kimberly Smallwood.

Dr Smallwood is always professional, knowledgeable.

Kim Smallwood is great and doesn't ever seem to rush our visit.

I have recommended the care provider to my friend who is looking for someone. I would use Utica park clinics for primary care as well.

Kimberly Smallwood always listens to me always has answers and she always shows her concern and always takes excellent care of me.

Appreciated feedback on lab reports and discussion of adding a medication for weight loss

Kim was exceptional, I'm so glad I chose her to be my PCP. I can tell we are going to get along well and that she cares about helping me on my wellness journey. I would not hesitate at all to recommend her to family and friends.

Kim Smallwoood is great with both my wife and me. When choosing insurance I made sure that she was still able to are primary.

Mrs Smallwood I will recommend anyone to her she cares about her patients and they're health

Kim Smallwood did a great job of fitting me into her schedule then listening, expressing concern and making an initial plan for further tests as well as a follow-up visit

Kim is so caring and loves her patients and has time for you. She is very professional

Kim is always helpful. Listens to my questions and gives me understandable answers

Her conversation was brief but she communicated her concern for my health. I didn't fell like communicating much.

Ms. Smallwood is a fantastic provider with a wonderful bed side manner. She is truly a great asset for UPC!

Great and easy visit. No complaints at all.

All my concerns were addressed and explained fully she listened closely

Never had any of my medical questions or concerns answered by the doctor.

Dr Smallwood is very attentive and caring.

She is always attentive

I love Kim, she is always attentive, and never rushes me.

Kim Smallwood is awesome.

Kimberly Smallwood has been my PC for many years now. Always professional and knowledgeable. A pleasure to see her every time, but also not too often.

I always feel HEARD! I simply trust Kim Smallwood completely

Kim Smallwood is the utmost professional, congenial, always listens to my concerns.

The doctor had the diagnosis before I even showed up! She never touched me and could not have given a care what I was saying.

I was pleased with the visit and the follow up recommendations.

Dr. Smallwood is always both empathetic and professional.

Kim always answers my questions about care, medications without making me feel rushed. My appointments do not take a lot of time but I never leave feeling as though I didn't have my questions answered.

Small was not a good listener

She is the best. Has been my PCP for many years now.

Kim is fantastic at her job. Timely, thorough, patient and truly concerned about my issues. She's pretty funny also. She listens and answers any questions I have. I refer her to everyone!

I have so much confidence in this office that once I realized the doctor understood my circumstances and prescribed a way forward to get me through my sickness really helped.

Great experience