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Patient Safety

Online security awareness tips for
healthcare patients

As a healthcare patient, safeguarding your sensitive information is crucial for protecting personal details and
protected data. The below tips will help ensure your data is secure. Your healthcare provider will not request
confidential information outside of known, secure platforms.

  • Use strong passwords: 12-15 characters, no complete words, and a mix of letters, numbers,
  • and special characters.
  • Enable two-factor authentication (2FA).
  • Change passwords annually and change immediately if suspicious activity occurs.
  • Avoid clicking on links or downloading attachments from unexpected emails.
  • Verify links by hovering over them before clicking.
  • Be cautious of phishing scams and suspicious websites.
  • Never store sensitive data on devices unless it’s encrypted.
  • Only perform sensitive activities (like banking) on trusted networks.
  • Avoid public Wi-Fi. Use a VPN or your cellular network when traveling.
  • Regularly check for unusual account activity, such as unknown emails or transactions.

By following these steps, you can help maintain a secure and safe online environment.