Hillcrest COVID-19 Call Center
Hillcrest HealthCare System has an established COVID-19 Call Center. Operators are available Monday - Friday, from 8 a.m. to 5 p.m. to answer patient questions, provide support and connect them to a provider. The Call Center line is

Jim Kaltenbacher, CEO

Jim Kaltenbacher

Contact Information

Chief Executive Officer

Jim Kaltenbacher returned to Utica Park Clinic (UPC) in August, 2013. He previously served as the Senior Vice President of Warren Clinic since 2008.  Prior to his role there, Jim served in a number of roles within Hillcrest HealthCare System (HHS).  He joined HHS in 1994 as the Administrative Director of Regional Practices and ultimately held the CEO position from 2004 through 2008.  Jim earned his undergraduate degree at the University of Oklahoma and his Masters of Business Administration in Health Administration at Oklahoma City University.  He is a Certified Member of the American College of Medical Practice Executives (ACMPE).  In his spare time, he enjoys gardening, golfing, fishing and spending time with his family.  Jim can be reached at 918.579.5008 or James.Kaltenbacher@Hillcrest.com.